Refund Policy

Refund Policy

At Elevit Tourism & Travel Agency LLC, we place great importance on customer satisfaction. However, as most of the travel services we offer are pre-booked and depend on agreements with suppliers, the following refund policy applies:

1. General Conditions

• All refund requests must be made in writing within 24 hours of the booking date.

• Refunds are only applicable for reservations that comply with our cancellation policies.

• Cancellation of the reservation and supplier approval are required before a refund can be processed.

2. Cancellation Fees

• Some reservations may be subject to cancellation fees determined by the supplier.

• These fees will be deducted from the refund amount before it is returned.

3. Refund Process

• For eligible requests, refunds will be processed within 7-14 business days after approval.

• Payments will be made to the original payment method used for the reservation.

4. Exceptions

• Reservations made under a promotion, discount, or special campaign are generally non-refundable.

• Situations such as visa denial, health issues, etc., will be evaluated according to the supplier's policies.

5. Contact

• You can send your refund-related requests to the following address:

• Email: elevittourism53travelagency@outlook.com